She expressed a desire to simply get a credit to buy another dress that would fit. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); Also, Jewelry purchases from Ross-simons will follow their 30 days Ross simons return policy. I have been waiting 10 minutes and she just walked in. you are only allowed 2 returns without receipt per year. No way you ever sold this shirt for 16 cents! After the 60-day mark, the bank is no longer . I was just told today by the cashier at Ross that the Reduced items are final sale !!! Bag was extremely heavy. The timeframe depends on how long it takes for the merchant to process the refund. The 1-800 number was to customer service. Via Li Campi, 16 Capri (NA) Phone: rhonda vincent home. After all that has said, My point is, first Ross is not tagging and matching the right items and it is not right for the employees to blame the customers in a very rude and non professional way. Today was exactly a month it read on the receipt I never knew that a receipt was not honored after this time. I bought a pair of kd 7 elite shoes by Nike at your butler Pennsylvania store about 2 and a half months ago. If you rent a car with cash Can I return items at the Ross store without the receipt? Ross is horrible seriously there prices aren't even good anymore you seriously get a better deal at the sale racks at a department store like Macy's or the Nike store. I am a Ross employee. Every receipt has the employee number belonging to the associate who rang you up, it also has the date, time and which register it was rung up on. The receipts states a different description than the actually jewelry item. Copyright 2012 - 2023, ReturnsAndRefunds.com. Yesterday we went to Ross to return woman sport bra that was bought by mistake the day before. Answer (1 of 4): Here are Target's refund options. She even offered to buy it for me. Its bc Macy's is SMART AND HAS A LICENSE TO DETAIN SHOPLIFTERS. As a Ross employee I'll clarify some of these incidents for you. I was like wow he never even left the store, but because he opened it its non refundable. What is going on. The sad thing is that they have been my favorite stores but I will not tolerate being treated with disrespect. I'm just finished cancer treatment Be prepared to assembly, debit card company or debit cards. I purchased one item for approx. Never had an issue with hundreds of products bought at Ross till today. Makes me wonder why I even still shop there. Ross's standard return policy is to provide the return of the items within 30 days from the date of delivery. If the claim is filed within 30 days of purchase, you may need to submit proof of the store's return policy. Immediately after, visited 3rd Ross store and found the remaining towels to complete the 4 sets. I'm now stuck with two things that do not fit and they are just sitting on my shelf collecting dust. I was told that because I paid with a debit card and I didn't have a debit card on me that I could only get a store credit. The 55+ Tuesday Discount is a program exclusively for customers 55 years of age or older. Even if I may have been missing either the tags or the receipt the return can be made with one or the other. I am never shopping there again; so why a store credit??????!! The cashier did not give me a receipt and I thought the shoes were just recorded onto the computer. In cases where jewelry is involved, it's always best to take it back to the store you purchased it at. I have been a Ross customer for close to 15 years. Just take your product in its original condition back to your local. That way, the tag is still attached and we cannot deny return if it's in original condition. To make way for new merchandise, we regularly mark down slow-selling merchandise. I scroll down to read the comments and I've never seen so many idiots who think they are entitled to everything. I should've get lamp at ikea. Roos stores will not offer refunds, store credits, or exchanges for any item that you wore, used, or altered in any way.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); If you dont want to keep software then keep it closed. Thank you. For example, if you report it within the first two days, you're liable for up to $50 of fraudulent charges. Please keep and use your receipt on all return and exchange transactions as there is a limit to the number of no-receipted refunds allowed by the system. I purchased a purse on 5/15/16 and took it home. I bought a pair of shoes for my son. She says "I know you didn't wear them but that's our policy". To return something to Ross, start by making sure the merchandise has the tags on it and you have the original receipt. Did not realize they did not give me my senior discount until next day, I loaded everything in car and went back to same store. So can I exchange it for a size 8 please? I have these and receipt also like I mentioned. Ross provides a variety of products and it is important to note which products are not returnable before making a purchase. I buy at one and return to another without any problems. Ross Return Policy. The toy was unopened and even after the showing an other exactly the same toy but blue, she didn't accept and didn't refund me! I explained that i need to exchange for a bigger size Curtains and was told that i can bring it in just fine. As I was trying to speak she would not even have the courtesy to hear me out! (24.99• .09000= 2.2491) It is not so much the tax return I was fighting for, but for the principle. I'm done with Ross. I have the receipt and it has not been 30 days since the date of purchase. Ross usually takes returns that have no defects and puts them back on the floor. I had my receipt also! Head over to your nearest Hobby Lobby store to return an item you bought from the store or from the website. Needless to say they were pissed.I had a return something I thought was hair spray, it wasn't. Returned it in bag with all tags and the receipt same day . I called the Ross sure and told them that i had accident washed my 2-week old receipt in the laundry. However, several new rules apply. Ross has a very strict return policy because we are a discounted store, we already offer very low prices. Manager Tells Me I Need My I.d. Ross doesn't offer rentals. I'm very unhappy with the return/refund policy. If I have a receipt that has not passed the 30 days I get my money back or cc credited back. Once I mislaid the store credit, moved to another state and found it 5 years later. THEN YOU COULD AFFORD A 90 DAY RETURN POLICY LIKE U HAD 2 YRS AGO. These skimming devices read the data from your card's magnetic stripe, just like a regular card reader. Once the cashier finished helping the customer she told the lady who wanted to be helped ahead of the line with her return to step up. Could not return summer items given as gift. She didn't care that there was ta long line of customers waiting to pay. So I had bought a fragrance and I went outside and opened the plastic packaging very neatly. I did call and ask to speak to the Manager and she apologized, but turned around and said it is Ross' policy to take a return in front of any customer. 9. The refund will be initiated only if approved by their Refund verification system. Computer Template. I stood on line for 10 minutes (with only two cashiers). Daily health checkups of all the associates working in the store. You can also opt for store credit if you would prefer. Bought a jewelry item and was trying to return it. You can check the backside of your receipt to know the same. The fox chapel in pgh pa is also doing a GREAT job. It says nothing seven days. I hardly ever bring anything back but when you do - you meet the most nasty side of the cashiers. First of allits quite amazing how when a store(&or restaurant) has an outstanding, upbeat, kind hearted FANTASTIC personalitythen if that "upbeat mgr", of whom all customers&staff, happy after he/she got transferred the pgh mills locationnumbers up, shrink way down, could run that store in his sleep (which I was a full time front end supervisor of whom trained new ppl, worked in loss prevention or the shipment areas of the store) so we mgt worked hand in hand. I felt like this was kind of intrusive..it's just an 11 dollar dress and I had paid with credit card! Then they they tell me that they can't give me the full price of $21.99 that I paid because the shoes were now marked down. Your Estimated Total rental rate is calculated based on the information provided at time of reservation. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. I had tried to return an item without a receipt, with the tag and everything still intact, but the employee said I'd only get $1.99 back and it's within their policy. I have read no where does it have a time limit if you have receipt, the item is brand new w/tags attached. Frustrated, she walked away and I asked her - Do you have the receipt? All Ross locations can accept purchases from other stores as returns but, in instances where there may be a mix up with the tag, it's always best to return it to the store you purchased it at. Did you forget the return deadline? Just went to make a return at the Ross Store in Placerville, CA and the management there was really rude and said that even with a receipt they did not take back anything after 30 days. I had a really bad experience today in Ross on Limestone, Pflugerville ! I went in to the Ross in Hemet California today to do a return. He told me next time to just hold it up to my ear. Was returning items to Ross in Midlothian, TX, that I purchased last week. I tried to do a gift exchange and was expecting cash like any other store I would do this at cuz honestly I don't like their merchandise at all here and it's very disorganized and messy clothes and other items on the floor everywhere associates are rude and yelled at us when we tried to return items when they said I couldn't return it unless I have the card it was purchesed on with me when all I really needed was the gift receipt and the item with the tag on it witch I had this commercial palms location needs to be shut down or changed because I'm not shopping at Ross ever again because of this. I probably wouldn't make such a fuss if it was a small dollar amount. I also noticed that the dress was damaged under the sleeve, which wasn't noticeable at first glance. Walmart does still allow for the return of jewelry, watches, and items costing more than $300. Require. How can a cashier and manager tell me what I purchased. How Many Return Days Does Ross Give Me? I tried to explain the math to the cashier (who happened to be the supervisor that answered my question during the transaction), but she did not follow what I was explaining and continued cutting me off. Probably because they are seconds/not first runs at the factory/imperfect but the household goods seem to always fare well or at least they have for me. Ross is a great discount store, be a smart buyer! I am a consumer as well but what people must understand is everyone is not honest and unfortunately the honest people have to pay. - aren't your clerks supposed to ask. 6. Minimum For. The one thing I do, that I don't think a lot of employees do, is check the description when it pops up on my screen. It's not big deal to keep recipes. But I thought about the 24 time thing and looked at the receipt it was well over 24 hours. My experience at Ross' in Catonsville, MD was terrible. Items that are being returned without the receipt will require valid ID cards, and if the return is approved by the refund system, you will be refunded in the form of store credit or exchanged at the items current selling price. If u guys keep "fixing what was goodnobody is gonna shop your store anymore. Had i known this, i probably wouldnt have opened it. Can I still return them? Ross has the worst return policy I've had to deal with never shop Ross again and will tell friends. Not with jewelry item but clothing items. She got even ruder and mad. I tried to explain that it is against the law in ohio to sell defected items. Have you ever returned something at Ross before and not received the tax return? Email*. For each shopping trip, be prepared to leave a copy of your exemption certificate applicable to the state in which you are shopping with the cashier. If you try to return something without the receipt, we will need an I.D. Hi guys..I bought a pair of shoes from Ross and I want to return those but I lost the tag and there is a receipt so will they refund me back with no tag and just a receipt? Also, Keep In Mind All Ross stores are equipped with a refund verification system. The customers can request a return within 30 days. To my surprise, they gave me store credit!! (35.93 • .09000= 3.23) She had only deducted $24.99 and charged tax like a regular transaction. Some stores are a bit different, but most are pretty fair about it. I'm just saying that Ross can change their policy and maybe, just maybe I will change my mind about my opinion.
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